ORDERS and DELIVERY

Payments can be made by pay pal or by cheque. Please do not pay for any paintings until I have checked that your chosen painting is still available.
If you wish to buy a painting please contact me in the first instance via the contacts page & I will forward my full postal address, email address & phone number.






Please include details of a contact telephone number and your postal address.

I will confirm your order and payment and as soon as funds have cleared I will contact you to advise you when your painting will be sent, as a signature will be required.



Postage, Packing and Insurance are included in all of my prices for Paintings which will be sent via courier (tracking number will be given & signature will be required) within the UK. For all other destinations please enquire as costs will vary depending on weight and value.

All Paintings will be securely wrapped in bubblewrap and sent in boxes that are purpose made for paintings in transit.
RETURNS

I hope that you will be delighted with your purchase as I work to high standards and as yet have not had any paintings returned to me but I guarantee that if for any reason you are not 100% happy with your painting you may return it for a full refund (less postage).
I ask that you return it in perfect condition and in the original packaging (Please advise me first if you are to return a painting)
Please also return by courier eg, parcelforce and supply tracking number to me so that I can arrange to be in.(buyer pays for return postage)

DAMAGES IN TRANSIT

If upon receipt your painting is damaged please inform me immediately as I will need to contact the postal service. If a painting has been damaged in transit you will be fully refunded. I will have to ask you to return the damaged painting so that I can prove to the post office that it has been damaged, I will pay for the cost of return postage.

COPYRIGHT
copyright of images and text remains the property of Carol Steptowe.

COPYRIGHT © CAROL STEPTOWE 2014